§1 Validity of the conditions
These general terms and conditions of sale and delivery (hereinafter GTC ) apply to everything via the online shop at https://hemplix.ch/cbd-shop/ (hereinafter “ H EMPLIX O NLINESHOP ”) from STU GmbH, Liestal (hereinafter “ H EMPLIX ”) ) orders placed and contracts concluded by you (hereinafter « PURCHASER ») for the purchase of products and services (hereinafter « H EMPLIX PRODUCTS » ).
Business transactions with HEMPLIX are based exclusively on these General Terms and Conditions. HEMPLIX reserves the right to change the T&Cs. The version of the GTC applicable at the time of the order, which can be accessed on the HEMPLIX website https://hemplix.ch/agb-2/, is decisive.
Any deviating general terms and conditions of sale and delivery of the BUYER shall not apply. Deviations and ancillary agreements to the currently valid General Terms and Conditions, including the amendment of this provision, are only valid if they have been agreed in writing.
§2 Offer and conclusion of contract
The ordering option via the HEMPLIX ONLINESHOP is available to natural persons residing in Switzerland as well as companies and other institutions based in Switzerland. Deliveries are only made to addresses within Switzerland.
In order to purchase HEMPLIX PRODUCTS through the webshop, the BUYER must be at least eighteen years of age.
Orders in the HEMPLIX ONLINESHOP are only possible in normal household quantities. In addition, the HEMPLIX PRODUCTS may not be sold via the HEMPLIX ONLINESHOP
be purchased for resale purposes unless otherwise agreed in writing.
Changes to the orders by the BUYER after the order confirmation has been sent can only be taken into account if this change is still possible without further ado, and are only deemed to have been accepted if they are made by HEMPLIX in writing or electronically
are confirmed. Acceptance of the changes requires a postponement of the delivery date.
Information in advertising, on the website and in the HEMPLIX ONLINE SHOP, as well as all information, content, materials, products (including software), brochures and services contained therein or otherwise made accessible through them are for illustration purposes and are non-binding. Price and range changes are possible at any time.
The information in the sales documents from HEMPLIX (drawings, illustrations, dimensions, weights and other services) are only to be understood as guide values and do not represent any guarantee of properties unless they are expressly designated as binding in writing.
All offers in the HEMPLIX ONLINESHOP are non-binding. The ordering of a HEMPLIX PRODUCT constitutes an offer to purchase under these T&Cs and it is at HEMPLIX’s discretion to accept such offer.
HEMPLIX will automatically send the BUYER an email after the order has been sent
order confirmation, in which the details of the order are listed again. This order confirmation is not yet an acceptance of the contract by HEMPLIX.
The contract for the sale and delivery between the BUYER and HEMPLIX is only formed by the written order confirmation from HEMPLIX (the
The conclusion of a contract also arises upon a payment request or delivery by HEMPLIX). Only those included in the order confirmation are HEMPLIX PRODUCTS
part of the contract. The order confirmation does not require a signature and can also be sent electronically.
If a BUYER exceeds its credit limit by placing an order, HEMPLIX is released from its delivery obligation.
HEMPLIX is only obliged to deliver the HEMPLIX PRODUCTS from stock. If a HEMPLIX PRODUCT cannot be delivered because it is out of stock or no longer available for reasons beyond HEMPLIX’s control, HEMPLIX has the right to withdraw from the contract in whole or in part. In this case, HEMPLIX will only deliver the HEMPLIX PRODUCTS in stock and will immediately refund amounts already paid for HEMPLIX PRODUCTS that have not been delivered.
§3 Order confirmation
You will receive the order confirmation via e-mail after completing the ordering process. This serves to confirm that HEMPLIX has received the BUYER’s order, but is not to be regarded as acceptance of the contract (cf. Item 2 above).
§4 Prices and shipping costs
All prices are in Swiss francs and include VAT. If shipping costs are incurred due to the value of the goods, these are included in the total price and are shown separately in the shopping cart and on the invoice.
Payments must be made in Swiss Francs (CHF). As a means of payment
Prepayment and purchase on account with Ideal Payment, payment by Twint and credit card payment are accepted. It is at the discretion of HEMPLIX to decide which payment methods are allowed.
By submitting the payment method information, the BUYER represents and warrants that they are at least eighteen years of age and have the legal authority to use the payment method they submitted for payment.
By ordering a HEMPLIX PRODUCT from the HEMPLIX ONLINE STORE, the BUYER authorizes HEMPLIX to use the payment information in accordance with the
If the total for an order is not complete for any reason
can be collected, the order will be cancelled. The BUYER will be informed of the cancellation via the contact details provided during the ordering process.
§5.1 Purchase on account (ideal payment)
With the Ideal Payment monthly invoice, you can easily pay for your online purchase by invoice. As an external payment service provider, Ideal Payment AG / Ideal Payment offers the payment method “payment by invoice”. When the purchase contract is concluded, Ideal Payment takes over the invoice claim and handles the corresponding payment modalities. When purchasing on account, you accept the Ideal Payment terms and conditions in addition to our terms and conditions .
You will receive the monthly statement in the post in the following month. Please note that there is an administration fee of CHF 2.90 per invoice.
§5.2 Payment in advance
Invoices are due for payment within 10 days, unless otherwise agreed.
A payment is only deemed to have been made when HEMPLIX can dispose of the amount. Checks are only accepted on account of performance and only count as payment after they have been honoured.
If the BUYER issues a reminder, the latter is in default. From the beginning of the delay, HEMPLIX is entitled to charge interest of 5%. During the delay, HEMPLIX is also entitled to withdraw from the contract at any time, to demand the return of the goods delivered and to claim damages for non-performance of the contract.
All claims become due immediately if the BUYER is in default of payment, culpably fails to meet other essential obligations under the contract or if HEMPLIX becomes aware of circumstances that are likely to reduce the BUYER’s creditworthiness, in particular cessation of payments and/or pending settlement or bankruptcy proceedings. In these cases, HEMPLIX is entitled to withhold outstanding deliveries or to only carry them out against advance payment or securities.
§6. retention of title
HEMPLIX reserves the right to register a retention of title for HEMPLIX PRODUCTS until the purchase price has been paid in full by the BUYER. The BUYER is obliged to cooperate with all necessary actions so that the retention of title can be entered in the appropriate register.
Information in the HEMPLIX ONLINE SHOP regarding delivery periods and delivery dates is non-binding, unless otherwise expressly agreed in writing. The specification of specific delivery periods and delivery dates by HEMPLIX is subject to the correct and timely delivery of HEMPLIX by suppliers and manufacturers, as well as to the reservation that neither force majeure nor third-party influences the timely
prevent or delay delivery. If the impediment to performance in the aforementioned cases lasts for more than 4 weeks after the originally applicable delivery times, both parties are entitled to withdraw from the contract. Further claims, especially for damages do not exist. Delays in delivery do not justify refusal of acceptance either. As a rule, the goods are delivered within Switzerland in one week. Partial deliveries are permitted and do not entitle the buyer to refuse acceptance if they are reasonable for the BUYER.
Deliveries are generally made by parcel post, forwarding agent or your own vehicle, unless expressly agreed otherwise.
§8th. delay of acceptance
If the BUYER continues to refuse acceptance of the HEMPLIX PRODUCTS after a period of grace set for him or declares that he does not want to accept the goods, HEMPLIX can withdraw from the contract and demand damages for non-performance. HEMPLIX is entitled to demand either a lump sum of 25% of the agreed purchase price or compensation for the damage actually incurred from the BUYER as compensation.
The warranty period for material and manufacturing defects in HEMPLIX PRODUCTS is two years from delivery, unless otherwise agreed in writing. HEMPLIX warrants for these defects under the following conditions.
The HEMPLIX PRODUCTS must be checked for completeness and defects upon delivery without delay. Incorrect deliveries, missing quantities and defects must be reported to HEMPLIX in writing within four days of delivery. Defects that are not recognizable with the usual care and are only discovered later must be reported within four days
report discovery in writing to HEMPLIX. If a complaint is not made in due time, the HEMPLIX PRODUCTS are deemed to have been approved and all warranty claims are excluded.
In the case of defects, the BUYER can demand a price reduction or, in the case of a significant defect, rescission. Warranty claims against HEMPLIX are only available to the direct BUYER and are not assignable.
There is no guarantee for
Defects do not release the BUYER from his payment and acceptance obligations. Additional rights and claims against HEMPLIX for defects of HEMPLIX
PRODUCTS, including claims for compensation for consequential damages, lost profits or other direct, indirect, direct or indirect damages are excluded. This exclusion of liability does not apply to damage caused intentionally or through gross negligence by HEMPLIX, to personal injury or claims under the Product Liability Act.
HEMPLIX PRODUCTS will only be taken back in exceptional cases and only for standard orders according to the catalogue, provided they are in their original packaging, complete and undamaged. The HEMPLIX PRODUCT must be returned to HEMPLIX with a detailed description of the reason and a copy of the invoice with which the HEMPLIX PRODUCT was delivered. The shipping costs for the return are to be borne by the BUYER. If the BUYER has already paid for the returned HEMPLIX PRODUCT, the amount paid will be refunded provided that HEMPLIX accepts the return in writing.
§11. Limitation of Liability
HEMPLIX is only liable for damages resulting from warranty, non-performance or improper performance, tortious acts and other legal grounds in the event of gross negligence or intent. The BUYER is responsible for proof. This exclusion of liability does not apply to damage caused intentionally or through gross negligence by HEMPLIX
Personal injury or claims under the Product Liability Act. HEMPLIX is not liable for auxiliary persons. It is the BUYER’s responsibility to comply with the usage instructions and instructions provided by HEMPLIX.
HEMPLIX is not liable for damage caused by improper use of these instructions.
§12. Force majeure
In the event of strike, lockout, operational disruption, natural disaster, war,
Epidemics, pandemics, accidents and similar circumstances that affect the operations of HEMPLIX or suppliers and make it impossible or unreasonable to carry out the delivery, HEMPLIX can withdraw from the contract without being obliged to pay compensation. In this case, HEMPLIX will immediately inform the BUYER.
§14. Severability Clause
Should provisions of these General Terms and Conditions be or become ineffective, invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions. In such event, the parties will agree to a valid and
enforceable provision that economically comes as close as possible to the ineffective, invalid or unenforceable provision.
§15. Governing Law/Jurisdiction
These GTC, the order and all disputes, disagreements or claims arising out of or in connection with them are subject to Swiss substantive law, excluding the conflict of laws and the Vienna Sales Convention (CISG).
For complaints by consumers, their place of residence or the registered office of HEMPLIX is the place of jurisdiction and for complaints against consumers, the court at the place of residence of the defendant is responsible. In all other cases, the registered office of HEMPLIX is the exclusive place of jurisdiction.
HEMPLIX can be contacted by email at firstname.lastname@example.org or by telephone on +41 61 906 22 20 from Monday to Friday between 9 a.m. and 12 p.m. and between 1.30 p.m
STU GmbH, Industriestrasse 7, 4410 Liestal/Switzerland
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